Bugzilla is not my preferred choice when choosing a bug/issue/incident tracking system : I found Jira (way) more powerful and flexible, even a the price of an increased complexity and learning curve (for the administrator).
Some times ago I worked on a bugzilla installation used mainly to track software development for a large, enterprise-level ERP.
One requirement was to display the status of the database at a particular time in the past (for reporting purposes), but Bugzilla doesn’t have such tool (it has other nice reports btw). Continue reading “Snapshot of a Bugzilla database”